Troubleshooting Use this guide to troubleshoot issues with your Puppet Enterprise installation. Troubleshooting installationIf installation fails, check for these issues. Troubleshooting high availabilityIf high availability commands fail, check for these issues. Troubleshooting puppet infrastructure run commandsIf puppet infrastructure run commands fail, review the logs at /var/log/puppetlabs/installer/bolt_info.log and check for these issues. Troubleshooting connections between componentsIf agent nodes can't retrieve configurations, check for communication, certificate, DNS , and NTP issues. Troubleshooting the databasesIf you have issues with the databases that support the console, make sure that the PostgreSQL database is not too large or using too much memory, that you don't have port conflicts, and that puppet apply is configured correctly. Troubleshooting backup and restoreIf backup or restore fails, check for these issues. Troubleshooting Code Manager Troubleshooting WindowsTroubleshoot Windows issues with failed installations and upgrades, and failed or incorrectly applied manifests. Use the error message reference to solve your issues. Enable debugging.