Premium support is the best choice if your business is global, spans multiple geos, or is critical and requires around the clock support. This plan gives you access to hundreds of current knowledge base articles and the ability to open support cases at our support portal.
Premium support includes everything available in Standard support plus extras:
Contact us to add premium support to your Puppet product license.
*Support offices close during local company holidays.
Want more? A Technical Account Manager (TAM) is a dedicated advisor who works collaboratively with you to meet your business goals with our products. Your TAM will engage with Puppet’s engineering, product management, and customer success teams on your behalf as your spokesperson.