We're here to help

Puppet provides a variety of services to enable your success with the Puppet portfolio of products. We work with you to create solutions that meet your needs.

Puppet Support


With your support contract for any of Puppet’s products, you are eligible for help from our team of expert support engineers. The support benefit includes access to new product releases, bug fixes, an authenticated support portal and knowledge base. You are also able to participate in the Puppet community in a variety of ways.

Professional services

Our professional services help you quickly deploy, develop and efficiently maintain your infrastructure using Puppet. From Jumpstart packages to custom integrations and strategic planning, we partner with you to create solutions allowing you to focus on your business goals and evolving your organization.



We offer a variety of self-paced and instructor-led learning options to give you flexibility in your personalized learning path. Make the most of maximizing your team’s investment in Puppet. Our courses are led by Puppet professionals, and include both lectures and hands-on exercises that address real-world needs.

Puppet certification

Puppet Professional Certification is a meaningful way to validate your system administration experience using Puppet. To achieve Puppet Certified Professional (PCP) credentials, you must take and pass a technical certification exam. Testing is available worldwide through Pearson VUE.


Related blog updates

How I became a Puppet Certified Professional from home

Puppet certification is a great way to validate your experience and increase industry credibility. Learn about my personal experience getting certified.

Meet our new hands-on training course: Getting Started with Puppet

Thanks to everyone who talked with us and shared their feedback, we’re pleased to introduce Getting Started with Puppet, our new training course.

A new approach to education at Puppet

See how a cross-team collaboration model at Puppet is resulting in better educational content than ever before.

Troubleshooting potential issues in Puppet Enterprise: How to learn more

Peek behind the curtain as one of Puppet’s support engineers walks you through the basics of troubleshooting in Puppet Enterprise.

Get Puppet Enterprise for free on up to 10 nodes.