We're here to help

Puppet provides a variety of services to enable your success with the Puppet portfolio of products. We work with you to create solutions that meet your needs.

Puppet Support


As a paying customer of Puppet products, you'll receive expert help from our team of support engineers. Your support package includes access to new releases, bug fixes, an authenticated support portal and knowledge base. You can also participate in the Puppet community in a variety of ways.

Professional services

Our professional services help you quickly deploy, develop and efficiently maintain your infrastructure using Puppet. From Jumpstart packages to custom integrations and strategic planning, we help you achieve your solutions, freeing you to focus on your next important steps.



We offer a variety of self-paced and instructor-led training options to help you and your team get the most out of Puppet. Our courses are led by Puppet professionals, and include both lectures and hands-on exercises that address real-world needs.

Puppet certification

Puppet Professional Certification is a meaningful way to validate your system administration experience using Puppet. To become a Puppet Certified Professional (PCP), you must pass a technical certification exam. These are offered worldwide through Pearson VUE.


Related blog updates

To upgrade, or not to upgrade, that is the question

Even for risk-averse sysadmins, upgrading Puppet Enterprise should be a no-brainer. Here's why and how.

Introducing Extended support for Puppet Enterprise

Our new Extended support level provides peace of mind to security and compliance, and gives you more time to upgrade to the latest release.

Up your game at PuppetConf 2017

Puppet training courses available at PuppetConf 2017: Intro to Puppet; Puppetizing Infrastructure; and Puppet Fundamentals, Practitioner & Architect.

Do you have a learning roadmap?

A learning roadmap can improve individual performance, increase employee satisfaction & productivity, improve morale & loyalty, and reduce turnover.

Get Puppet Enterprise for free on up to 10 nodes.