Organizations are often faced with the challenge of siloed tools, manual change management processes, and the reliance on human interactions that result in business delays, friction, and frustration. As organizations look to increase agility and accelerate time to market, they need to embrace self-service automation capabilities to help improve business resiliency and accelerate releases while expanding automation across the organization.
Recent integrations between Puppet and ServiceNow enable customers to build, manage and provide holistic automation workflows from an organization standard UI of ServiceNow. Additionally, customers can now take action via self-service workflows for Puppet-managed infrastructure and ingest trusted, relevant data from Puppet into the ServiceNow CMDB.
Watch the recording to explore our new integrations available on the ServiceNow Store, and how to maximize the value of both solutions. See how Puppet Enterprise can automate the actions required to drive a change and sync relevant data into the ServiceNow CMDB, all while following ServiceNow’s change management core processes from definition to approval.