homeresourcesreportgartner report top trends impacting infrastructure and operations for 2021

Top Trends Impacting Infrastructure and Operations for 2021 - Gartner Report

The Gartner report outlines six predominant trends impacting I&O as well as what’s driving these shifts and key recommendations for I&O leaders.

COVID-19 dramatically shifted the landscape of infrastructure and operations.

The rapid enablement of a remote workforce means that solutions are no longer one-size-fits-all. A Gartner report found that “by 2025, 75% of large enterprises will build self-service infrastructure platforms to enable rapid product innovation, up from 15% in 2020.”

This report encompasses Gartner analysis on six predominant trends that I&O leaders will face in 2021 and beyond. The report also discusses the impacts of those trends and provides recommendations to I&O leaders on how best to respond to perpetual change in the industry.


I&O leaders are left with little time to track emerging trends and the full impact of those trends on infrastructure and operations. This research highlights the impacts that six such trends are likely to have on I&O teams specifically, enabling leaders to proactively take necessary steps.
— Gartner, Top Trends Impacting Infrastructure and Operations for 2021, Jeffrey Hewitt, 30 April 2021


GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Gartner logo

Puppet sites use proprietary and third-party cookies. By using our sites, you agree to our cookie policy.