About NYSE and ICE

The New York Stock Exchange (NYSE) is the world’s largest stock exchange by market capitalization. In 2015, it raised $137 billion in capital, including $6 billion from tech IPOs, making NYSE the U.S. leader in tech IPOs. NYSE is part of Intercontinental Exchange (ICE), which owns 23 exchanges and marketplaces, as well as five central clearinghouses.


  • Needed to scale up workloads and infrastructure efficiently and cost-effectively.
  • Provisioning was too slow and held up developers’ work.
  • ICE was mostly satisfied with open source Puppet, but relied on some workarounds.


  • Expand Puppet Enterprise use from NYSE to other systems within ICE.


  • 75% of ICE’s 20,000 servers are managed by Puppet Enterprise (as of March 2016).
  • Increase from 300 servers per admin to 700 servers per admin.
  • Provisioning dev environments reduced from 1 or 2 days to just 21 minutes.
  • No workarounds needed: Puppet Enterprise “just works.”

The more we use Puppet Enterprise, the more we find we can do with it.

Pope Davis, senior director of systems engineering at ICE

Top outcomes of using Puppet Enterprise

  • Server provisioning is now 144 times faster, giving developers more time for actual development work.
  • Admin team is more productive than ever, with each admin able to manage more than double the number of servers possible before Puppet.
  • Security updates are fast and consistent, and auditors are happy because Puppet Enterprise enforces consistency.
customer story