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Nigel is responsible for bringing product knowledge and a senior technical operations perspective to Puppet field teams and customers, working on services strategy and representing the customer back into the product organization. He works with many of Puppet’s largest customers on the cultural and organizational changes necessary for large scale DevOps implementations. He has been deeply involved in Puppet's DevOps initiatives, and regularly speaks around the world about the adoption of DevOps in the enterprise and IT organizational transformation. Nigel has served in a range of executive roles at Puppet over the last 9 years and came to Puppet from the Google SRE organization, where he was responsible for one of the largest Puppet deployments in the world.