Published on 26 September 2016 by

photo of Sanjay Mirchandani, CEO of Puppet, and Luke Kanies, founder of Puppet

Earlier today, I shared the news with my team at Puppet that I am stepping down as CEO of Puppet. Sanjay Mirchandani, our president and COO, will be taking on the role of CEO. To explain why I’m doing this, I’m going to share with you the same message I sent to them.

To be clear, though, I’m not going away. I’ll continue to be involved with Puppet and the community. I’m going to be working closely with Sanjay to transition for a while, and then will continue helping drive Puppet as a member of the board of directors.

In the very immediate term, I’m going to be spending a lot of time prepping my keynote for PuppetConf. I hope to see you there.

Hi all,

I’ve been working incredibly hard since I started Puppet in 2005, and have been pleasantly surprised each year that we’ve been able to expand our goals and set our sights on even bigger targets. I am intensely proud to say that we really do have the opportunity to provide the core platform that brings software automation to the world.

Even more so, I am proud to have built a company people truly like to work at (my favorite is seeing people give their families a tour around the office, happiness beaming from them). I am proud at how customer-focused we are, and proud that we at Puppet are helping to drive the conversation around diversity and inclusion in technology companies, in Portland and around the country. I can’t think of a more important or valuable legacy than enabling women and people of color to participate fully in the technology revolution, opening up ever-increasing opportunity for those groups and getting the best ideas and abilities wherever they are. This work cannot be done in one generation, but each of us can at least help.

For all that, it became clear to me by early 2015 that I was running out of steam. I’m still energized every day by the time I spend with the team, and I will always be thrilled by trying to unlock the evergreen puzzle of how to build a product that deftly solves a problem that a customer didn’t even know they had. The opportunities and challenges the company is facing now, though, are far from what I love to do most, and far from my core skills. We need to scale, and we need to execute. Everything else we do must be in service to those. There is still a lot of great product work ahead, and it’s about spreading our solution around the market rather than solving the problem for the first time. 

Puppet needs, and Puppet deserves, someone who is as excited by and skilled at the challenges of the next ten years as I have been in the last eleven and a half years.  When I decided to hire a COO, it was always with the hope that that person would step into my role. Since joining Puppet in May, Sanjay has brought a level of urgency, energy, and operational strength that was missing from our company, and he also brings experience at scaling international sales forces, which will be particularly needed by us over the coming years.

As a result, effective immediately, Sanjay will take over as CEO, and I will focus on my role as founder and as a member of the board. I am confident he will lead the company to continued growth, significantly improve financial and company performance, and double down on building a great company that is fantastic at developing technology that truly helps its users.

My task now transitions to enabling Sanjay to succeed as thoroughly and as quickly as possible. Once Puppet’s need for my help in the transition winds down, I will stay engaged for the long term, as a board member, founder, and shareholder, even though I will not be full time.  I ask your help in supporting and empowering Sanjay, to drive Puppet’s mission of enabling the adoption of software automation around the world.

Over the next month, you aren’t likely to see me much around the Portland office. I’m going to be attending a couple events, focusing on PuppetConf, working with Sanjay to transition, and touring all of our offices around the world. Don’t worry, though, I’ll make sure you’ll have plenty of opportunity to spend time with me--it just might not be in the next month. 

This is incredibly hard for me, and I don’t take any of it lightly. While this will be a difficult transition, I believe in the long run it will be best for me, for Puppet, and for our users and customers.

I have not made plans for what I’ll do once this transition is over, but you can bet it will involve building something that unlocks a new market, makes someone’s life just a bit simpler and hopefully better, and involves my entering another dense period of personal learning and growth.

Thank you to each and every one of you for the hard work you’ve put in to get us where we are, for the belief you’ve had in what we’re trying to do and my ability to lead you to do it, and for your commitment to the customer and the mission. I’ll always be available for a quiet chat, a shouty listen, or just a great story.

All the best,

Luke

Luke Kanies is the founder of Puppet and a member of the board of directors.

Learn more

Read the official announcement about Sanjay Mirchandani being named CEO of Puppet. Read the release.

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