A lot has changed since we began surveying IT and software professionals about DevOps six years ago. There was a lot of skepticism about the ability of DevOps to make real change in IT and in software development. We heard questions like. "Isn’t DevOps just another buzzword? Isn't DevOps just for big WebOps shops? Is it something enterprise can actually do?" And most important of all: "Does DevOps really make a difference?"
Today, all types and sizes of organizations are embracing DevOps to deliver better software faster; attract and retain the best talent; and to future-proof their business. According to Gartner, by 2020, "half of the CIOs who have not transformed their teams' capabilities will be displaced from their organizations' digital leadership teams." That's sobering. Yes, it's hard to pull off digital transformation, and it means deep investment at every level of the organization. But if you don't do it? You risk being disrupted into irrelevance.
This year’s report is our best yet. We’ve validated and expanded previous years' findings for what promotes high IT performance; the value of continuous delivery, and what affects it; the importance of architecture and team structure; and the relationship between lean product management and IT outcomes. We have also added three new areas of research:
- The role of leadership in a DevOps transformation.
- Non-financial measures of organizational performance that apply to both for-profit and not-for-profit organizations.
- How much of their work the high, medium and low performers have automated. (The data may surprise you!)
Whether you’re a CIO or a technical practitioner, these findings should help you identify your own strengths and areas for improvement.
We’d like to thank our co-authors and partners at DevOps Research and Assessment (DORA), Dr. Nicole Forsgren, Jez Humble, and Gene Kim. They bring scientific rigor and deep industry insights to the report every year. We’d also like to thank our sponsors this year: Amazon Web Services, Atlassian, Deloitte, Electric Cloud, Hewlett Packard Enterprise, Splunk, and Wavefront.
Nigel Kersten is the chief technical strategist at Puppet.