It was very important for us—the concept of infrastructure as code. We believed this would help for us and our customers to innovate faster. Here is where Puppet played an important role.

Puppet brings a lot of health into configuration management, because you will not have silos that are not transparent to other teams about what is the lifecycle of each individual artifact for services that are dependent for other services.

One of the most surprising things about Puppet has been their support. Puppet support has been outstanding. We’ve run into very few issues, but the issues we did run into were taken care of very quickly.

Before Puppet, the time to deliver a Windows machine to someone took weeks. It wasn’t agile. When we introduced Windows 2016, we wanted to make sure that when people ordered a machine they would get a consistent experience and get it faster. We can do that with Puppet. We’ve been able to build end-to-end automation with Puppet.