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Measuring DevOps success with the new Puppet Insights™

Editor's note: As of 29 May 2019, we've sunsetted Puppet Insights. Many of its capabilities will be built into Puppet Enterprise.

Hopefully, you’re reading this post because you believe that DevOps can help you move faster and build better things more efficiently — at least in theory. Based on the State of DevOps Report we’ve been producing for the past seven years, we know that DevOps — when done right — produces positive outcomes. However, there hasn’t been a reliable way to measure the ROI.

Technology leaders don't have basic visibility into the performance of their teams and processes. In sales, a leader can tell you exactly what’s going on in their sales cycle, what the velocity of their sales pipeline is, what their win rate is, their deal size, revenue, etc. They have tools like Salesforce that make operationalizing this easy. You just log in and look at a report.

But unlike sales, technology leaders struggle to measure their software delivery processes and identify and troubleshoot problem areas. While organizations continue to invest in DevOps, they lack the ability to answer questions like “How fast are we moving?” and “What’s the quality of the software we deliver?” and “What’s the business value of DevOps?” The only way you can communicate progress is by saying things like “I think we’re doing better.”

Until now.

Just a few short months ago, the company that I co-founded, Reflect, was acquired by Puppet. Reflect’s mission was to help the world learn from the data it creates. We’d built a data-visualization-as-a-service platform that enabled software teams to deliver insights to their customers. Considering the amount of data Puppet had amassed over the years, this made the relationship a perfect fit. The Reflect team brought technology to the table that would turn that raw data into something incredibly valuable. And since then, we’ve been heads down, building.

This is why we’re so excited to announce our newest product to the Puppet portfolio, Puppet Insights. Puppet Insights helps you measure DevOps like you would any business.

Puppet Insights was built to help technology leaders measure the impact of their DevOps investments by aggregating, analyzing, and visualizing data across the entire toolchain. Our beautiful dashboards and reports help you identify the velocity, quality, and impact of your software delivery teams and processes.

puppet web monitor tightcrop insights

Puppet Insights is the first and only solution that gives visibility into your software delivery pipeline while helping teams benchmark their performance. With easy-to-use dashboards and pre-built reports, teams can import and correlate data from across the DevOps toolchain and pull best practices data from thousands of customers to benchmark success and demonstrate the true value of DevOps.

Puppet Insights is currently in private beta. To follow along with product updates, or if you are interested in participating in the beta program, click here.

Alex Bilmes is a senior director of product at Puppet.

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