All too often, IT organizations struggle with understanding how and what to automate, and where to begin. As a result, software delivery and operations automation have typically happened in disconnected islands throughout the enterprise, making it difficult to know about everything that's running across your ever-growing heterogeneous infrastructure at scale.
Before you can automate the configuration and operation of your IT infrastructure at scale, you need to inspect what you’ve got. Incumbent tools might allow you to gather massive amounts of data, but don’t provide meaningful insights or enable you to take direct action to manage your systems. Not having that holistic view makes it difficult to even know what to automate, much less standardize how you do so. Knowing what you have is a critical first step in any automation initiative.