Sharing is key to DevOps culture and practices. Gareth Rushgrove, a senior software developer at Puppet, explains how you, the IT manager, can promote sharing both within your operations team and between your team and others. It's natural to start with the IT operations team and the software development team, but you should encourage other groups to take part, too: Security, Finance, even Facilities, all play a supporting role in the software release process. Another important value to promote is collective ownership rather than individual ownership of work. Rather than relying on everyone on the team knowing everything, which will never happen, it's great for the team to know everything as a group. This only works, though, if the team feels a sense of collective ownership.
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