University of Greenwich Case Study

Industry: 

Education

Customer Environment:

 Linux

Background: 

The University of Greenwich is a public university located in London, in the United Kingdom. By utilizing Puppet Enterprise, it was able to implement stronger DevOps practices, decrease the time it took to spin up new IT resources and provide intuitive configuration management at scale for its teams.

Challenges

  • On-premise configurations were managed manually
  • Environments were inconsistent, creating inefficiency within IT teams
  • Needed a unified configuration management solutions that all areas of IT could easily use
  • Lack of version control slowing deployment lead time

Solution

Puppet Enterprise was selected as the tool to fulfill
the University of Greenwich’s needs; to act as a unified infrastructure and application delivery automation tool.

Results

  • Deploy infrastructure more quickly and consistently, which allows the team to focus on service improvement objectives
  • Automate system management, which makes IT ops teams faster and more efficient
  • Increase overall productivity across IT teams by providing an intuitive, easy to use configuration management solution
  • Introduce version control system, which enhances collaboration and code-change tracking

Decreasing Manual Tasks

The University of Greenwich is a public university located in London, in the United Kingdom.
By utilizing Puppet Enterprise, it was able to implement stronger DevOps practices, decrease the time it took to spin up new IT resources, and provide intuitive configuration management at scale for its teams.

The University of Greenwich’s IT department was being slowed down by processes like manually building servers and manually maintaining them. The department needed to increase the speed and quality of application delivery in a reliable way; new applications and services as well as existing ones. They wanted this without adding additional costs for resources to manage all the environments.

Puppet Enterprise was selected as the tool to fulfill the University of Greenwich’s needs; to act as a unified infrastructure and application delivery automation tool. No longer is the IT department forced to give its full attention to manual tasks like building, configuring, testing, maintaining or decommissioning environments. Now the University can focus on tasks with higher business value.

WM Promus: A Partner for Embracing DevOps Practices

The University of Greenwich decided to work hand in hand with WM Promus, a London-based software services company that delivers DevOps, RPA and ITSM consulting and implementations. WM Promus worked with the University of Greenwich to build a Puppet Enterprise architecture of Puppet Servers integrated with all the necessary tools. WM Promus set up processes including continuous integration and continuous delivery, all that while IT employees got their hands-on Puppet Enterprise and Puppet DSL.

As a result of this collaboration, WM Promus helped the University of Greenwich strengthen automation within its IT practices and decreased the time to create an environment to under one day.

Top outcomes from using Puppet

  • Deploy infrastructure more quickly and consistently, which allows the team to focus on service improvement objectives
  • Automate system management, which makes IT ops teams faster and more efficient.
  • Increase overall productivity across IT teams by providing an intuitive, easy to use configuration management solution.
  • Introduce version control system, which enhances collaboration and code-change tracking.

See for yourself what Puppet Enterprise can do for you.

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