KPN is a Dutch telecommunications company offering telecom and IT services.
In order to allay competition, KPN needed to bust silos, abandon manual processes, and improve the quality of their services for increased efficiency.
For its infrastructure-as-code capabilities, KPN implemented Puppet Enterprise in combination with Splunk and centrally managed it with GitHub. They manage 10,000 servers with Puppet with 7,500 nodes, 33 Puppet masters, and 251 Puppet modules.
Faster troubleshooting of customer service requests
Reduced data siloes for better efficiency
Increased speed of product delivery
“It was very important for us—the concept of infrastructure as code. We believed this would help for us and our customers to innovate faster. Here is where Puppet played an important role.”
Technical Product Manager
Top outcomes of using Puppet
Increased data collection
Standardized base profiles built with Puppet Enterprise
Improved compliance for standard server modules
Nick Maludy, Director, Encore Technologies’ DevOps team,