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Lindsey is a product manager at Puppet and nothing makes him happier than talking with users to hear the good, the bad and the ugly in their own words. He has been working in the software industry since teaching himself to program in junior high (highlights include cafeteria chain trainee scheduling system and 4-H chicken judging score management) as well as sysadmin jobs all through high school and college. Software engineer roles and a Symantec acquisition brought him to the Pacific Northwest and then on to a startup where he transitioned into product management responsibilities while scraping by as the Linux sysadmin. Prior to Puppet, he was a technical product manager and then product manager for security visualization and analytics at Tripwire.