Join us for a technical webinar on 18 February 2021 from 8am – 9am PST / 11am – 12pm EST
As the leading IT Service Management and IT Operations Management platform in the marketplace, ServiceNow is used by many organizations to address everything from self-service IT requests to Change, Incident and Problem Management.
Puppet Enterprise is a leading automation platform in the IT Configuration Management and Compliance space. Providing a constantly updated and accurate view of the state of systems being managed, it acts as the automation engine ensuring environments stay consistent and in compliance.
In this webinar, we will explore how to maximize the value of both solutions, with Puppet Enterprise automating the actions required to drive a change, and ServiceNow governing the process around that change, from definition to approval. We will explore several published integration points between the two solutions, in the areas of Self-Service Infrastructure, Enriched Change Management and Automated Incident Registration.