Troubleshooting
Use this section to troubleshoot issues with your Puppet Remediate installation.
Forgotten password
We do not currently support resetting individual passwords. If you forget the admin password, you
must reset the entire system and re-enter any provider and credential information.
To reset, run the following command:
docker-compose run remediate reset
How to generate and send logs to support
To generate service logs, create a tarball by running the mayday
command:
docker-compose run remediate mayday
The
tarball contains debug information which the Puppet
support team uses for troubleshooting. You can send this to support via a Zendesk
ticket or email. For general help
For a list of helpful CLI commands, run the following:
docker-compose run remediate --help