- Code Manager deploys time out due to a script hanging indefinitely
puppet code deployfails if you specify a token with UTF-8 characters
- RBAC tokens from previous versions not supported in 2017.1.1
- r10k with the Rugged provider can develop a bloated cache
- Code Manager and r10k do not identify the default branch for module repositories
- Code Manager webhook does not delete branches as expected
- After an error during the initial run of file sync, Puppet Server won’t start
- Puppet Server crashes if file sync cannot write to the live code directory
- Code Manager webhook authentication for GitLab
File sync error causes
pe-puppetserverservice to shut down due to incorrect
pe-puppetowner and group permissions
This page lists known issues for Code Manager, r10k, and file sync in Puppet Enterprise.
Code Manager deploys time out due to a script hanging indefinitely
Code Manager deploys can hang and ultimately time out for some users with a large number of native types in a single environment. This issue is caused by the generate-puppet-types.rb script hanging indefinitely during the pre-commit phase. To solve this issue, use the codemgmt_1055_hotfix module to upgrade the script version.
puppet code deploy fails if you specify a token with UTF-8 characters
On Windows systems,
puppet code deploy fails if you specify an authentication token that includes UTF-8 characters in the filename. This failure occurs only if you specify the token in the
puppet-code.conf file or on the command line with the
--token-file option. The error message includes an exception like:
Unhandled exception: No authentication token exists at path C:/Users/Administrator/PathWithUTF-8. Please log in with `puppet access login`
RBAC tokens from previous versions not supported in 2017.1.1
RBAC tokens generated from previous PE versions do not work with 2017.1.1. To use services that require a token, each user needs to generate a new token.
r10k with the Rugged provider can develop a bloated cache
If you use the Rugged provider for r10k, repository pruning is not supported. This means that if you use many short-lived branches, over time the local r10k cache can become bloated and take up significant disk space.
If you encounter this issue, run
git-gc periodically on any cached repo that is using a large amount of disk space in the cachedir. Alternately, use the shellgit provider, which automatically garbage collects the repos according to the normal Git CLI rules.
Code Manager and r10k do not identify the default branch for module repositories
When you use Code Manager or r10k to deploy modules from a Git source, the default branch of the source repository is always assumed to be ‘master’. If the module repository uses a default branch that is not ‘master’, this causes an error. To work around this issue, specify the default branch with the
ref: key in your Puppetfile.
Code Manager webhook does not delete branches as expected
If you delete a branch from your control repository, the Code Manager webhook deployment does not immediately delete that environment from the Puppet master’s staging or live code directories.
Code Manager will delete the environment when it deploys changes to any other environment. Alternately, to delete the environment immediately, deploy all environments manually:
puppet code deploy --all --wait
After an error during the initial run of file sync, Puppet Server won’t start
The first time you run Code Manager and file sync on a master, an error can occur that prevents Puppet Server from starting. To work around this issue:
- Stop the pe-puppetserver service.
- Locate the data-dir variable in
- Remove the directory.
- Start the pe-puppetserver service.
Puppet Server crashes if file sync cannot write to the live code directory
If the live code directory contains content that file sync didn’t expect to find there (for example, someone has made changes directly to the live code directory), Puppet Server crashes.
The following error appears in the puppetserver.log
2016-05-05 11:57:06,042 ERROR [clojure-agent-send-off-pool-0] [p.e.s.f.file-sync-client-core] Fatal error during file sync, requesting shutdown. org.eclipse.jgit.api.errors.JGitInternalException: Could not delete file /etc/puppetlabs/code/environments/development at org.eclipse.jgit.api.CleanCommand.call(CleanCommand.java:138) ~[puppet-server-release.jar:na]
To recover from this error:
- Delete the environments in code dir:
find /etc/puppetlabs/code -mindepth 1 -delete.
- Start the
puppet resource service pe-puppetserver ensure=running
- Trigger a Code Manager run by your usual method.
Code Manager webhook authentication for GitLab
Prior to GitLab 8.5.0, GitLab had a character limit on webhooks, so the entire Code Manager authentication token could not be passed into GitLab webhooks. If you are using a GitLab version earlier that 8.5.0, either upgrade to the current GitLab version or turn off Code Manager webhook authentication via Hiera with the
File sync error causes
pe-puppetserver service to shut down due to incorrect
pe-puppet owner and group permissions
During an r10k deployment, if the
pe-puppet user does not have permissions to delete files in the environment directory, a file sync error will cause the
pe-puppetserver service to shut down during deployment.
This issue can be fixed by setting permissions in the environment directory to owner
pe-puppet and group
pe-puppet with the following command:
chown -R pe-puppet:pe-puppet /etc/puppetlabs/code/environments.