Use this section to troubleshoot issues with your Puppet Comply installation.
Reset your Comply password
If you forget your password, you can reset it in the user admin console.
Reset the platform admin console
As part of the installation process, the platform admin console generates a password for you. You can update this password to one of your choosing after installation.
Access logs
If you run into issues with Puppet Comply, you can download the relevant log files. The Comply logs are stored in the platform admin console.
-
Navigate to the platform admin console —
https://<PLATFORM-ADMIN-CONSOLE-ADDRESS>:8800
. - Select the Troubleshoot tab, and click Analyse Comply.
- Download the bundle of log files.
Resolve Comply domain
If the Puppet Comply gatekeeper is unable to resolve the Comply domain, try the following troubleshooting steps.