Senior or Principal Product Manager

at Puppet, Inc. Remote, North America

Hi, I’m Yasmin Rajabi, Director of Product Management at Puppet,

I’m hiring a Senior or Principal Product Manager to drive the product strategy and execution of our Product Integrations and strategic partnerships. We solve high impact customer challenges by enabling individuals and teams to automate toil out of their jobs.

Product Management plays the central role in driving product prioritization and business objectives by collaborating with user experience, engineering and go-to-market teams. Our team works across all levels of Puppet and our customer’s organizations; engaging with executive stakeholders and with highly technical developers and practitioners. You’ll do your best work at Puppet with incredibly talented and passionate people from all walks of life!

Meaningful work you’ll contribute 

  • Manage the roadmap and strategy for Puppet’s Integrations
  • Identify customers’ real-world business problems and translate them into product features and offerings that generate business
  • Represent the customer by understanding their needs and being their champion. With a constant pulse on the market, customers, competitors, and technology trends, you are uniquely positioned to discover and develop market-leading solutions. 
  • Serve as a product manager, participating in one or more global, cross-functional teams that collaborate to iteratively define, build, test, document and launch capabilities in our products that unlock additional value via customer-centric solutions. 
  • Collect and analyze data from a variety of sources to identify underlying patterns and opportunities.
  • Collaborate with the team to create clearly prioritized, documented, and communicated product roadmaps, agile stories, and acceptance criteria. 
  • Partner cross-functionally with professional services, user experience, software engineering, and GTM teams to deliver maximum customer value.

You are:

  • The customer’s champion. We serve our customers by managing their expectations and delivering what we promise. 
  • An entrepreneurial-minded spirit—you enjoy the challenge of expanding new territory and have a knack for building land-and-expand strategy. 
  • You’re passionate about sales and technology. 
  • A team player—you understand enterprise sales is a challenge best tackled as a team effort. You effectively partner with your sales engineering counterparts, utilizing their technical expertise. 
  • A skilled negotiator with a knack for identifying the right solutions that best address customers’ needs and articulating the value propositions. 
  • Scrappy and self-directed. You are skilled at autonomously driving projects in a startup environment with minimal guidance and limited resources while having a ton of freedom and creativity to continue moving forward. You roll up your sleeves and drive execution and results. 

Valuable experiences and skills you’ll bring to Puppet 

  • Product Management experience within an agile environment
  • A proven track record of working well across multiple teams
  • Working knowledge of agile software delivery with an understanding of Enterprise IT, DevOps, SecOps, DevSecOps tools
  • Experience in the IT Infrastructure market or Security market

Bonus, but not required (shout about it in your application if you have experience):

  • Experience with Puppet or related solutions in the DevOps space is strongly desired. Knowledge of Enterprise IT, DevOps and relevant tools are a strong plus.
  • Enterprise software experience
  • Enterprise IT change management experience

We are hiring at various experience levels and we’re particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you qualify, apply anyway!

*Covid Vaccination Requirement for US employees

In the U.S., Puppet employees are required to have proof of vaccination for COVID-19. The Centers for Disease Control and Prevention (CDC) defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Puppet will require proof of vaccination and consider requests for exemption from this requirement during the post-offer pre-employment phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause Puppet undue hardship.

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.

About Puppet

Puppet’s core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn’t stop there—our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With 80% of the Global 5000 using Puppet’s open source or commercial products, our code is helping power thousands of organizations across the world.

As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support—and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you’d thrive in, why not say hello?

Learn more about Puppet by checking out the values we live by and the awesome benefits and perks we offer employees!

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

 

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PM16

An equal opportunity employer

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance.

Staffing agencies: We do not accept unsolicited resumes. If you are not an approved Recruiting Partner and have not been approved to submit candidates for specific positions, we will not accept your submission. If you submit anyway, we will consider it a gift, free of charge! If you are interested in becoming an approved Recruiting Partner, please call us at 877-575-9775.

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