Compliance Trainer

Hi, I’m Nikki McDonald, Senior Manager of Global Technical Education Program Strategy at Puppet. I’m looking for a Compliance Instructor to join our team as our resident compliance subject matter expert.

 At Puppet, the Global Knowledge Management team is a geographically dispersed team of learning professionals committed to getting it right — the right information to the right person in the right way at the right time. We work with product, engineering, and other teams to provide our customers, partners, and internal teams with effective and engaging opportunities to automate the manual and mundane by using Puppet. 

I'm looking for a player-coach; an IT compliance professional to own our compliance curriculum. As the go-to compliance expert on our team, you will educate internal teams and external audiences on how to use Puppet to assess risk, implement technical controls, and measure against benchmarks. If you thrive in a fast-paced environment — and you’re looking to have a material impact — this might be the opportunity for you.

As an IT Compliance Instructor at Puppet, you will:

Design, develop, and contribute to the maintenance and improvement of knowledge assets and education content (50%)

• Work with the internal instructional design team to create instructionally sound, effective knowledge assets which may include classroom courseware, eLearning modules, blogs, and videos.
• Represent the knowledge management organization, as our compliance lead, in product release meetings. You'll work with the product teams to learn new releases, conduct needs analysis, and participate in the development and delivery of release-related content.
• Perform editorial technical reviews of education content.

Educate and evangelize Puppet compliance use cases during education events (50%)

• Deliver public and private, virtual and onsite classes; high-engagement half-day workshops; and, open mic webinars to customers, partners, and internal team members. This may include domestic and international travel up to 10%.
• Write thought leadership as well as practitioner-focused blogs and whitepapers on the Puppet compliance use cases.

You will collaborate with…

• Product and engineering to align product releases with content updates.
• Customer Success Field Leadership to ensure our programs meet the needs of our professional services, sales engineers, and technical support agents.
• Internal instructional designers to create instructionally sound, engaging, and interactive sales enablement content. 

Who are you?

• You are a knowledgeable IT compliance professional with a deep understanding of how to assess legal and regulatory requirements or compliance controls and translate them into a technical implementation.
• You are an intuitive educator who enjoys finding new ways to solve problems and to make learning accessible and engaging.
• You are an excellent communicator, capable of translating complex concepts for all audiences.
• You have a strong stage presence with the ability to effectively present information and respond to questions while sustaining high audience engagement.
• You are a dynamic and collaborative player who is adept at building effective cross-functional relationships as well as internal relationships within our geographically distributed team.
• You are committed to working in and fostering an inclusive, diverse, and respectful culture.

What valuable experience and skills will you bring to the table?

• At least 7 years of compliance experience, specifically with Center for Internet Security (CIS) controls.
• Knowledge and understanding of instructional methodologies, learning models, and industry design standards and best practices to develop interactive learning for a variety of delivery modalities. 
• Project management skills, certification, or demonstrated success in managing competing priorities on-time and on-budget. 

 Bonus, but not required (shout about it in your application if you have experience):

• Certifications issued by PCI Security Standards Council, ISACA, GRC Group, or equivalent.
• Experience with other compliance legal and regulatory requirements and frameworks such as NIST, GDPR, SOX, HIPAA, PCI-DSS, ISO, FISMA, and FedRAMP.
• Experience with education technology such as learning management systems, sales enablement platforms, videography and video hosting services, content authoring tools, multimedia technology, and virtual delivery platforms. 
• Experience with Puppet or other configuration management tools.
• Knowledge of DevOps, infrastructure, and app delivery automation solutions and technologies.

We are hiring at various experience levels and we’re particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you qualify, apply anyway!

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.

About Puppet

Puppet’s core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn’t stop there—our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With more than two-thirds of Fortune 100 companies using Puppet’s open source or commercial products, our code is helping power thousands of organizations across the world.

As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support—and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you’d thrive in, why not say hello?

Learn more about Puppet by checking out the values we live by and the awesome benefits and perks we offer employees!

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

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