Principal Product Manager

at Puppet, Inc. US Remote

Hi, I’m Matt Young, Sr. Director of Product Management at Puppet,

I’m looking for a Principal Product Manager to join our team and play a critical role in defining and communicating our strategic priorities for one of our industry-leading infrastructure automation products. We want someone who, like us, cares deeply about understanding our customers and open source contributors and who takes pride in building awesome products. We’re working through complex challenges and ushering in a new era of pervasive automation—and you’ll be instrumental in defining the next phase of Puppet’s future.

At Puppet, Product Management plays a central role in driving product prioritization and business objectives by collaborating with user experience, engineering and go-to-market teams. Our team works across all levels of Puppet and our customer’s organizations; engaging with executive stakeholders and with highly technical developers and practitioners. You’ll do your best work at Puppet with incredibly talented and passionate people from all walks of life!

Meaningful work you’ll contribute  

  • Represent the customer by understanding their needs and being their champion. With a constant pulse on the market, customers, competitors, and technology trends, you are uniquely positioned to discover and develop market-leading solutions. 
  • Serve as a principal product manager, leading one or more cross-functional teams that collaborate to iteratively define, build, test, document and launch capabilities in Puppet Enterprise, our flagship product. 
  • Collect and analyze data from a variety of sources to identify underlying patterns and opportunities.
  • Build clearly prioritized, documented, and communicated product roadmaps, agile stories, and acceptance criteria. 
  • Partner cross-functionally with user experience specialist, software engineering, and GTM teams to deliver maximum customer value.

You are…

  • The customer’s champion. We serve our customers by managing their expectations and delivering what we promise. 
  • An entrepreneurial-minded spirit—you enjoy the challenge of expanding new territory and have a knack for building land-and-expand strategy. 
  • A team player—you understand product development is a challenge best tackled as a team effort. You effectively partner with your engineering, UX/UI, Sales, and Marketing counterparts effectively utilizing their expertise. 
  • A skilled negotiator with a knack for identifying the right solutions that best address customers’ needs and articulating the value propositions. You are comfortable leading with influence, not authority - a great product manager rallies a team behind solving the customer's problem, not dictating what they do.
  • Scrappy and self-directed. You are skilled at autonomously driving projects in a startup environment with minimal guidance and limited resources while having a ton of freedom and creativity to continue moving forward. You roll up your sleeves and drive execution and results. 

Valuable experiences and skills you’ll bring to Puppet

  • 8+ years of Product Manager / Product Owner experience, preferably within an agile environment.
  • Demonstrated business case development and product strategy experience
  • A proven track record for working well across remote teams. 
  • Working knowledge of agile software delivery with an understanding of Enterprise IT, DevOps or relevant tools.
  • Experience in the IT Infrastructure market.

Bonus, but not required (shout about it in your application if you have experience):

  • Experience with Puppet or related solutions in the DevOps space is strongly desired. Knowledge of Enterprise IT, DevOps and relevant tools a strong plus.
  • Comfortable presenting to large groups and working with industry analyst
  • GitOps, Cloud Native, Application Delivery 

 

We are hiring at various experience levels and we’re particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you qualify, apply anyway!

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.

About Puppet

Puppet’s core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn’t stop there—our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With more than two-thirds of Fortune 100 companies using Puppet’s open source or commercial products, our code is helping power thousands of organizations across the world.

As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support—and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you’d thrive in, why not say hello?

Learn more about Puppet by checking out the values we live by and the awesome benefits and perks we offer employees!

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

 

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PM16

An equal opportunity employer

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance.

Staffing agencies: We do not accept unsolicited resumes. If you are not an approved Recruiting Partner and have not been approved to submit candidates for specific positions, we will not accept your submission. If you submit anyway, we will consider it a gift, free of charge! If you are interested in becoming an approved Recruiting Partner, please call us at 877-575-9775.

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