Life at Puppet

We take care of your whole self, not just your work self.

Who we are

At Puppet, we are moved by a unified purpose to develop innovative solutions centered on customer impact. We believe automation empowers people to do meaningful work. We’re humanitarians who have walked different paths and respect individuality. Empathy is our shared language, and we are proud to uphold unique ideas and perspectives.

Connected across the globe, our days are punctuated with love for our communities and a devotion to the greater good.

Here's how we work together

Puppet is a global company, collaborating across cultures and time zones. Employees are empowered, experimentation is encouraged and everyone is supported.

We set and communicate clear goals, trust teammates to do their jobs, and hold each other accountable.

Transparency is key, and you’ll find our leaders talk openly about challenges and don’t shy away from tough questions.

Values

Be open. Be direct. Show respect.

We’re building an inclusive environment where thoughtfulness and honesty are valued, and showing respect is unconditional. We prioritize diversity, appreciate each other’s experiences, and avoid rushing to judgement.

Be the team you want to work with.

We team up so that we accomplish things that alone we could not. Our professionalism shows in our generous communication, customer focus, and commitment to accountability. We celebrate successes and lift each other up.

Own. Involve. Solve. Share.

This is how we get things done: with initiative, discernment, dedication, and transparency. We hold ourselves accountable for doing what we say we will, including teammates with a variety of outlooks and skills, sharing what we know and discover, and continually learning and improving.

Solve your customer’s problem.

We live to solve tough problems, and it’s our mission to make our customers more powerful through software. We prioritize customer experience above our own comfort, work hard to earn and keep their confidence, and are dedicated to understanding and empowering them.

Community empowered. Empowering community.

We believe in giving back to the communities that we’re involved in: the open source ecosystem, our customers and business partners, and the cities and towns we live and work in. We are stronger, have better results, and move faster because we are engaged with people and organizations beyond our walls.

We do more than talk about diversity

At Puppet, we believe our differences collectively enrich our global perspective, enable innovation as we solve our customers’ problems, and accelerate our high-performance work culture.

Our values around diversity, equity and inclusion permeate our processes and procedures. Our leadership believes in systemic equity and empowers employees to become stakeholders in the evolution of our company DNA.

We leverage education to increase awareness and support of equitable processes, and to create an environment that is both inclusive and psychologically safe. We see our employees for who they are and celebrate the various experiences and identities they carry with them.

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postRemoving harmful terminology from our products

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postA look at our diversity numbers

What we offer

At Puppet, we recognize that each person walks their own path and has their own unique needs. We care about providing you with a meaningful and inclusive experience by offering you flexibility and choice throughout your journey.

Because when you feel empowered and supported, there isn’t anything you can’t achieve.

Your Best You: our unique benefits

BE FLEXIBLE
Our personal and professional lives are more entwined than ever before. We provide the flexibility of a hybrid-remote work model for employees that live near global Puppet offices, and offer generous paid time off with a minimum of 10 national holidays for each country — plus additional days off for well-being. Puppet Care Leave makes it easy for you to take paid time off as a new parent or caretaker.
BE INFORMED
We know life doesn’t stop with Puppet (though we hope you’ll stay awhile). We support your career growth with a stipend devoted to your professional development through trainings, courses and educational programs. You have access to best-in-class asynchronous collaboration tools to ensure your professional relationships flourish and you seamlessly interact with your team across the globe.
BE CONNECTED
We understand the workplace is about more than just work. We actively foster community through our Employee Resource Groups and local and global IDEA (Inclusion, Diversity, Equity, Access) teams. We know that community extends beyond the walls of Puppet. We provide paid days of service throughout the year so you can give back to the community you love. (And if your community includes a canine, chances are high you can bring your dog to the office — depending on location.)
BE WELL
We’ll say it again: We take care of your whole self, not just your work self. We make Puppet a space for psychological safety by prioritizing mental, emotional and physical wellness. We offer an Employee Assistance Program for confidential guidance through many life challenges including child and elder care, illness, grief, financial counseling, legal matters, and more. We host regular guided meditations, offer comprehensive benefits for US-based transgender employees and dependents, provide financial assistance for adoption and fertility processes, and offer a monthly wellness stipend for employees to determine their own path to well-being. We provide premium medical, dental and vision coverage so you and your families have peace of mind.
BE CONFIDENT
We want to help you plan for the rest of your life. We provide competitive pay, life and disability insurance, retirement plans including a 401(k) or pension based on location, RSUs/stock options, and healthcare-related financial assistance through HSA, FSA, and fertility treatments so you can rest assured you and your loved ones have the stability to make plans and keep them.