Puppet has a healthy community full of people who are happy to help you get unstuck, but the community works best if you know how it works, here are a few tips:

Search first. Then ask.

Check around to see if someone has already answered your question:

Search tips
  • Restrict your Google search to site:puppet.com to just search our various sites
  • Search the puppet-users group to see if your issue has been discussed
  • Use Puppet-specific search terms like ‘yum provider’, ‘file resource’, and ‘manifest’
Read the guidelines