Published on 20 November 2014 by

For the past couple of weeks, we've been interviewing Puppet users, customers and thought leaders on the importance of being a change agent in their organization. The stories we’ve heard are inspiring — and really useful, too.

See the stories at

If you've been following our blog, you may have read Sam Eaton from Yelp's perspective on what it takes to be a change agent in ops. We’ve also kicked off weekly podcast interviews, starting with Gene Kim, author of The Phoenix Project, who discussed common challenges and roadblocks when trying to implement organizational change. Kelsey Hightower spoke about identifying the right pain points to solve.

Outside of our blog, we've been engaging in thoughtful discussions on Twitter around operations managers and how to create a culture of change.

Which three qualities do you think are most important in an #IT Operations Manager?

Now Meet the Change Agents of Ops

Today, we're pleased to share that we're keeping the conversation going over at, with a collection of videos, podcasts, and interactive polls that explore:

  • What it means to be a change agent in Ops
  • Why IT operations is uniquely positioned to impact organizational change
  • How Puppet users are creating cultures of change in their organizations, and fundamentally changing what it means to be a sysadmin

These stories are about both technology change and cultural change; not just clever new ways to architect their systems or combine tools. We hope you’ll find them as interesting as we do, that you’ll learn from them and share them with your colleagues and teams. And if you have a good story to share, we’d love to hear it: email [email protected].

Go ahead: Meet the Change Agents of Ops. You’ll see stories from Dan Spurling at Getty Images, Evan Scheessele at HP, and Jeffrey Froman at Temboo, among others — and expect to see more video and podcast interviews in the weeks to come!

Learn more

Share via:
Posted in:
The content of this field is kept private and will not be shown publicly.

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.